Preventing Errors in Mental Health Practice

This offering meets the requirements in medical errors for Florida Licensed mental health professionals. This two CE Credit offering provides a continuing discussion form the prior offering Behavioral Health Practice Errors on practice errors in mental health. Psychologists, social workers, marriage and family therapists and mental health counselors can expect to learn valuable information about patient safety, root cause analysis and error reduction and prevention.Some highlights of the class include: identifying some of the recent quality improvement research in mental health. In addition, JCAHO patient safety goals and the National Quality Forum's ideas about patient safety practices are summarized. We will further our ideas about practice error by adding some terms which define and describe problems and solutions. Outcomes information from recent root cause analyses will identify critical prevention information in primary problems areas for mental health practice; namely communication, uniform standards, developing a safety culture, and documentation improvements. The offering concludes with an actual latent error situation that the participant is invited to evaluate. A discussion follows with which the learner may compare his or her own thoughts.

Objectives:

1. Participants will be identify three targeted problems that are a focus of quality improvement research

2. Participants will be able to list the five core areas identified by JCAHO for error reduction

3. Participants will be able to identify and discuss solutions for the three most prevalent root causes in mental health practice

4. Participants will be able to define, automatic and rule-based mistakes, active and latent errors, incorrect and defective information, and legally sufficient information.

5. Participants will be able to describe a safety culture.

Hour One:

Introduction: statistics and overview Research present and future JCAHO patient safety goals

Outcomes of root cause analyses in sentinel events in mental health Delays in treatment Suicide events

Hour Two:

Safety practices NQF patient safety practices Safety cultures Communication and documentation solutions Practical application case study

Method: Study Guide, posttest and evaluation. Q&A by phone or Email.